Water Resources and Conservation

Conservation Programs for Commercial, Industrial, and Institutional Accounts

Commercial, Industrial and Institutional (CII) accounts represent roughly 35% of all water use in the City of Petaluma. These CII accounts are a vital part to the sustainability of our community by providing valuable services, products, recreation and jobs. The City of Petaluma offers several water conservation programs for CII accounts and encourages all business owners and property managers to take advantage of these programs.

CII accounts are defined as follows:

Commercial Accounts – any water user that provides or distributes a product or service, such as hotels, restaurants, offices buildings, commercial businesses, or other places of commerce. These do not include multi-family residences, agricultural users, or customers that fall within the industrial or institutional classifications.

Industrial Accounts – any water users that are primarily manufacturers or processors of materials as defined by the Standard Industrial Classifications (SIC) Code numbers 2000-3999.

Institutional Accounts – any water-using establishment dedicated to public service. This includes schools, churches, courts, hospitals, senior and low-income facilities and government facilities.

Please take advantage of the below services and be sure to contact us should you have any questions or comments. Thanks for doing your part to conserve water!

Conservation Programs for CII Accounts

Contact Information

Administrative Offices
202 North McDowell Blvd.
Petaluma, CA 94954
Phone: 707.778.4546
Fax: 707.778.4508
Email: water@ci.petaluma.ca.us
Hours: 8:00 A.M. - 5:00 P.M.
Monday - Friday

Utility Billing
11 English Street
Petaluma, CA 94952
Phone: 707.778.4350
Hours: 8:00 A.M. - 5:00 P.M.
Monday – Thursday

Water, Sewer, or Storm Water Emergency
Phone: 707.778.4546

Water Conservation
Phone: 707.778.4507
Email: conservation@ci.petaluma.ca.us

Ellis Creek Water Recycling Facility
3890 Cypress Drive
Petaluma, CA 94954
Phone: 707.776.3777