Risk Management Department Home

The Risk Management Division provides a multitude of risk management services to the City of Petaluma, as well as direction and guidance to the City Council, City Management and City Staff. The workers’ compensation program has been transferred to the Human Resources Division.

Our Division still provides consulting and oversight of the workers’ compensation program for the Human Resources Division. The Risk Management Division's primary objective is to concentrate on risk avoidance and implement various risk transfer programs and methods that will minimize the City’ exposure to litigation. The Risk Management Division mission is to manage, control, minimize or eliminate risk, to the extent that its citizens and personnel can be reasonably protected from hazards, while insuring that the financial solvency of the City will not be jeopardized and that appropriate City resources can be conserved for other uses. This Division also assumes the primary responsibility for the administration, and processing of all property and casualty claims. In addition we have further responsibility for risk identification, risk transfer, risk analysis and insurance coverage procurement.

The philosophy of the City is presently oriented toward comprehensive pro-active global risk management minimization or elimination of risk to the greatest extent practical, retention of the remaining risk when feasible, and protection against unpredictable loss by reasonable use of available insurance and/or alternate funding.

The claims process is, briefly:

  1. Obtain a claim form from the City Clerk's office. Sorry, we can't process claims electronically. The City Clerk's office is located at City Hall, 11 English Street, Petaluma.
    Phone: (707) 778-4360 or Email cityclerk@ci.petaluma.ca.us
  2. File the claim form with the City Clerk's office for processing.


Click here for a diagram of the claims process.


Contact Information

Risk and Safety Officer,
Cecilia A. Quiambao, CPDM, AIC
11 English St.
Petaluma, CA 94952
Phone – (707) 776-3780
Fax: (707) 206-6035
Email: cquiambao@ci.petaluma.ca.us