Water Resources and ConservationDepartment Home

Payments and Online Payments

City utility bill payments, along with your statement, can be sent through the mail, or you may pay in person at Petaluma City Hall, Finance Department, 11 English Street. The City also gladly accepts credit card payments by Visa or Mastercard.

Please note that your utility bill is due 30 days after it is issued by the City.

Sept. 10, 2009 - Now available - you can now enroll for online utility/water/wastewater bill payment.

Read the flyer. Both English and Spanish versions in the same file.

Read the Press Release from Tuesday, Sep. 8, 2009Signup button


Instructions for signing up are on the site; note you will have to verify your account number, service address and be prepared to validate your intention via your email account.

The full capabilities of this system are available to customers billed this week. Other customers will see no statements available and Current Statement Balance will show “N/A” for  payment amount due in the online billing system until their billing cycle takes place (between 6-8 weeks from the last billing cycle).


Contact Information

Director, Public Works and Utilities
Dan St. John, F.ASCE
202 N. McDowell Blvd
Petaluma, CA 94954
Phone: 707-778-4546
Fax: 707.206.6034
Email: dstjohn@ci.petaluma.ca.us

Administrative Offices
202 North McDowell Blvd.
Petaluma, CA 94954
Phone: 707.778.4546
Fax: 707.206.6034
Email: water@ci.petaluma.ca.us
Hours: 8:00 A.M. - 5:00 P.M.
Monday - Friday

Utility Billing
11 English Street
Petaluma, CA 94952
Phone: 707.778.4350
Hours: 8:00 A.M. - 5:00 P.M.
Monday – Thursday

Water, Sewer, or Storm Water Emergency
Phone: 707.778.4546

Water Conservation
Phone: 707.778.4507
Email: conservation@ci.petaluma.ca.us

Report Water Waste

Field Office
202 N. McDowell
Petaluma, CA 94954
Phone: 707.776.3777