Water Resources and ConservationDepartment Home

Free Water-Wise HouseCall Program

Waterwise Housecalls

Wise HouseCall Program Call (707) 778-4507 or click the logo on the left to schedule your free

The City of Petaluma is pleased to offer its customers a FREE Water-Wise HouseCall, a personalized program to help you use water more efficiently both inside and outside your home. By using less water, you are doing the right thing while lowering your water and sewer costs!


With each Water-Wise House Call, a trained water efficiency professional will assess your current water usage by performing the following tasks:


  • Inspect your faucets, showerheads, toilets and other water using apparatus for leaks;
  • Provide you with free low-flow aerators and showerheads if needed;
  • Share details about how you can qualify for our high-efficiency toilet and clothes washer rebates;
  • Outline the best and most practical ways to maximize your water savings;


  • Test your sprinkler system and look for leaks and broken sprinkler heads;
  • Identify areas of the system that may need maintenance or upgrades;
  • Discuss what soil type you have and how it affects watering needs;
  • Provide an efficient irrigation schedule for your timer if you have one. We’ll even program the timer for you!
  • Provide you with free low-flow hose-end nozzles if needed.
  • Check your water meter and teach you how to read it, so you can monitor your water usage.


A typical Water-Wise House Call will take from 30 minutes to an hour. Once it is completed, you will receive information on your home's water using fixtures, appliances and irrigation equipment.
To schedule your free Water-Wise House Call, click here or call (707) 778-4507, Monday through Thursday, 8:00am to 5:00pm, Fridays 8:00am to 11:30am.
Email: conservation@ci.petaluma.ca.us if you have any questions.


Contact Information

Director, Public Works and Utilities
Dan St. John, F.ASCE
202 N. McDowell Blvd
Petaluma, CA 94954
Phone: 707-778-4546
Fax: 707.206.6034
Email: dstjohn@ci.petaluma.ca.us

Administrative Offices
202 North McDowell Blvd.
Petaluma, CA 94954
Phone: 707.778.4546
Fax: 707.206.6034
Email: water@ci.petaluma.ca.us
Hours: 8:00 A.M. - 5:00 P.M.
Monday - Friday

Utility Billing
11 English Street
Petaluma, CA 94952
Phone: 707.778.4350
Hours: 8:00 A.M. - 5:00 P.M.
Monday – Thursday

Water, Sewer, or Storm Water Emergency
Phone: 707.778.4546

Water Conservation
Phone: 707.778.4507
Email: conservation@ci.petaluma.ca.us

Report Water Waste

Field Office
202 N. McDowell
Petaluma, CA 94954
Phone: 707.776.3777